Leadership today looks nothing like it did five years ago, let alone ten years ago. Rapid change, digital disruption and shifting employee expectations mean managers and leaders can’t just rely on old playbooks. If you’re leading people, or planning to, now is the perfect time to refresh and future-proof your skills.
Here are five practical ways to stay relevant and confident as a leader in Aotearoa | New Zealand:
1. Strengthen Your Emotional Intelligence
Technology may be transforming the workplace, but people still want to feel seen, heard and understood. Leaders with strong emotional intelligence (EQ) communicate clearly, show empathy and build trust, even when delivering tough messages.
💡 Try this: Pause before responding in challenging conversations; ask questions and for solutions first, then offer decisions.
2. Lead for Flexibility and Connection
Remote and flexible work are now the norm for many New Zealanders. A recent Hays survey showed over 90% of NZ employees want hybrid options. Managing people who are in and out of the office, and at different hours/days, is where many leaders trip up.
💡 Tips:
- Set clear expectations no matter where people work.
- Use inclusive meeting practices (e.g., cameras on, shared agendas, rotate who speaks first).
- Communicate decisions in multiple ways so nobody misses out.
3. Master Change and Uncertainty
Change is the new constant, from tech rollouts to restructures. The best leaders communicate early, stay transparent and guide teams through ambiguity with calm and clarity.
💡 Try this: When change hits, share what you know, what you don’t and what you’re doing to find answers.
4. Develop Coaching Skills
Modern leaders coach rather than command. Coaching builds confidence and problem-solving skills in your team, freeing you from micromanaging.
💡 Tip: Ask “What options do you see?” before giving advice or a solution.
5. Keep Learning Yourself
Your growth sets the tone for your team. Professional development shows you’re committed to improvement and helps you stay ahead of workplace trends.
💡 Consider: Fully funded qualifications such as the NZ Certificate in Business (First Line Management Level 4), Introduction to Team Leadership Level 3, or Adult & Tertiary Teaching Level 4 can refresh and expand your leadership toolkit while you work.