“You didn’t get the job but we still want to invest in you.” That’s how Katie Townshend’s employer broke the news to her that she wasn’t going to be the new Chief News Director at the Dominion Post. That investment turned out to be a place on a LearningWorks First Line Managers course in 2018. Katie has always taken opportunities to develop her management skills alongside her journalistic ones, regularly stepping up and filling the shoes of the Chief Reporter when he was sick or had a day off.